Improve your Operational Capability

Refocus your energy and reclaim your time on your core business

 

We make your support functions our core business, so you can focus on what matters while avoiding overhead costs and human resource complexity as you scale with ease.

 

Our 140 service centres provide mailroom and courier services, executive hospitality, records management, supply chain management, and print management — all performed by a team of specialists with commitment to the little details.

 


Digital Mailroom Services

Free up precious office real estate with an experienced off-site team that securely handles all incoming and outgoing corporate mail and parcels. We will review your processes and take you on a journey from physical to digital. Our experienced team and best in class capture technology will achieve optimal efficiency and maximise security - including tools and processes to handle suspicious mail.

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Executive Hospitality

Our Executive Hospitality Team provides a concierge and corporate receptionist service,meeting room management, hospitality and catering. as well as a switchboard service. Our approach is underpinned by the mantra "you only have to ask once." This ensures an experience that delivers an outstanding first impression that lasts.

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Supply Chain Management

As part of the Canon Group, we have the buying power and reputation to procure the best products at the best prices, with reduced provisioning costs, through world-class supply and distribution channels. Our courier and freight aggregation services, consumables management, supply chain consultancy, and online fulfillment are backed up by next-generation management tools providing activity reporting and performance monitoring direct to your device.

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Business Records Management

Our team can help with managing on-site records, electronic information, sentencing and destruction, scanning and imaging, training, and document distribution. We'll help you determine the retention requirements for all of your records to make sure you're not at risk of exposing sensitive information - all the while freeing up office space and reducing the environmental impact of your physical and electronic resources.

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Print Management

We ensure your printing demands get filled quickly and flawlessly, without taking up space in your office, through our off-site print room and protected delivery service. Our experienced team are experts at determining the most efficient way to handle any kind of printing and photocopying

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Converga is supported by Canon and our 25 years experience in BPO

 

With 25 years experience in business process outsourcing and a customer satisfaction score of 98.5%, Converga has a reputation for driving business efficiency and proven delivery across finance, retail, and government. The result, you get back to focusing on what drives your business forward.


It is from this wealth of experience that we’re able to offer end-to-end business process solutions with SLAs for accuracy, attendance, uptime, and completion rates, while adhering to the following ISO Standards:

  • ISO 27001

    (Information Security Standard)

  • ISO 14001

    (Environmental Management System)

  • ISO 9001

    (Quality Management System)

  • Send an enquiry

    Email the team
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    Call 1300 557 672

    From within Australia

    Monday to Friday - 8am to 5pm