Who we are

Our work culture is to check, double check and check again. Our commitment to perfection makes us a trusted partner to organisations around the world.

Partners today, and tomorrow

While focusing on day-to-day business process solutions for our broad range of clients is paramount, we are always looking to the future.

• We invest in research and development of highly innovative business process solutions
• Our people’s skills are consistently updated through business and client service training
• We discuss new ideas, new thinking and new opportunities with our clients

Our experience. Your peace of mind.

Converga is owned by Canon Business Services, enabling us to leverage the network and capabilities of one of the world’s largest companies. And with offices in Australia, New Zealand and Asia, we’re just a quick call away. We are experienced in implementing and matching the best people, processes and technology with your business needs, ensuring absolute security and peace of mind for your business.

As part of Canon Business Services alongside our sister brand Harbour IT, we bring together the leading-edge business technology solutions of Harbour IT, and the experience of 25 years of world-class business process outsourcing from Converga. Canon Business Services creates and configures our solutions to help businesses operate key business processes more efficiently, simply and cost effectively than businesses can operate themselves in house.


The complete solution

From handling customer enquiries for clients to delivering millions of items of mail and correspondence, we offer the complete end-to-end business process solution.

• Stand alone or end-to-end solutions
• Improve workflow and accuracy
• Reduced waste
• Improved efficiency
• Tailor-made