Our Services

As a global leader in business innovation Converga combines the best people, processes and technology to provide optimised solutions in Business Process Outsourcing. We’re a dynamic hub of new thinking, imagination, creativity and advanced process technology.

Our focus on delivering innovation, sustainability and lean-business means clients enjoy greater efficiency, flexibility and improved financial performance. The way we create and configure our business process solutions enables us to operate key business processes more efficiently, simply and cost effectively than clients can operate themselves in-house.

Managed Services

  • Corporate Service Centre
    • Mailroom and Courier Services
    • Reprographics/Printroom
    • Activity Based Workplace Programs
    • Front of House Services
    • Exception Management
  • Executive Hospitality
    • Executive Concierge Services
    • Corporate Receptionist Services
    • Meeting Room Management
    • Hospitality Management
    • Switchboard Services
  • Records Management
    • On-site Records
    • Electronic Records
    • Sentencing and Destruction
    • Scanning and Imaging
    • Consultancy and Training
  • Supply Chain Management
    • Consumables Management
    • Courier and Freight Aggregation
    • Supply Chain Consultancy
    • Business Intelligence
    • Online Fulfilment

Document Services

  • Digital Mailroom
    • Document Receipt
    • Scanning and imaging
    • Document Classification
    • Data Capture and Validation
    • Workflow/Export/Archive
  • Document Processing
    • Applications Processing
    • Claims Processing
    • Forms Processing
    • Case Management
    • Print Management
    • Paper To Digital Conversion 
  • Exception Management
    • Web Portal
    • Workflow Management
    • Process Management

Financial Services