If you need a secure archive and retrieval system for a wide range of documents, files, images and data, Converga’s Digital Storage & Access service is your secure solution of choice. Customised to your organisation, it can also feature your logo, company colours, templates and profiles.

You’ll be able to:

• reduce your document storage and retrieval costs
• reduce your document retrieval time
• improve your business performance
• enhance the end customer experience by providing your customer service team with real-time access to documents – enabling them to provide a prompt and informed response
• eliminate any investment in infrastructure.

With this integrated document storage and archive system:

• documents can be stored in any format (such as MS Office, PDF, emails, HTML, etc). PDF is the most commonly used, as it enables users to view documents via the readily available and free Adobe Reader
• users can access and display stored documents immediately in real time, from any computer with internet access (we can also provide a dedicated connection for transferring large data files).

The Digital Storage & Access service is an integral part of other Converga services, such as Procure to Pay, Paperless Accounts Payable, Application Processing and Case Management. It’s also used by our parent company, Datam limited, to store and archive digital images of print items produced for clients.

Download the Digital Storage & Access service sheet.